Business Policy

ARRIVAL

Please arrive ON TIME to your appointment time with clean/makeup free face to guarantee the retention of the service.

CANCELLATION + NO SHOW

As a courtesy, appointment reminders are sent out  24 hours either by text, email or both. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged  50-100% of your service as a cancellation fee. ONE emergency last minute cancellation is allowed.

SICKNESS OR FAMILY EMERGENCY

A one-time allowance of last minute cancellation or reschedule will be permitted for sickness or family emergency. After that, the cancellation and no show policy is in effect." 

OTHER ARTISTS' WORK

If you currently have eyelash extensions on from another lash artist, there may be the possibility that your current extensions will need to be removed and start a new set.  Our priority is your natural lash health and eye safety. Thus, if you are coming in for a touch up from another lash artist, then you agree that your current extensions may need to be removed and a new full set will be applied at the appropriate full set price. This will be discussed and fully explained to you prior to any service being performed.

REFUNDS

No refunds

YOUR SAFETY AND HAPPINESS IS OUR PRIORITY